Privacy policy
At Devi Nandini, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
When you use our website, we may collect the following information:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely through trusted payment providers)
- Order history
- Device information such as IP address, browser type, and cookies
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and shopping experience
- Prevent fraud and ensure website security
- Send promotional emails or offers (only if you have subscribed)
3. Payment Security
We do not store your credit or debit card information.
All payments are securely processed through trusted third-party payment gateways that comply with industry security standards.
4. Cookies
Our website uses cookies to:
- Remember your preferences
- Improve website performance
- Analyze visitor activity
- Provide a better shopping experience
You can disable cookies through your browser settings, although some website features may not function properly.
5. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information only with trusted service providers who help us operate our business, including:
- Shopify (our ecommerce platform)
- Payment gateway providers
- Shipping and logistics partners
- Marketing and analytics providers
- Government authorities when required by law
These partners receive only the information necessary to perform their services.
6. Shopify
Our store is powered by Shopify.
Your information may be processed by Shopify to provide secure checkout, payment processing, order management, and website functionality. For more information, please review Shopify's Privacy Policy.
7. Data Security
We use appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, or disclosure.
While we strive to protect your information, no method of online transmission or storage is completely secure.
8. Marketing Communications
If you subscribe to our newsletter, we may send you updates about:
- New arrivals
- Exclusive offers
- Sales and promotions
You may unsubscribe at any time using the link provided in our emails.
9. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Delete your personal information (where legally permitted)
- Withdraw marketing consent
To exercise these rights, please contact us using the details below.
10. Children's Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated effective date.
12. Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
Devi Nandini
Email: admin.devinandini@gmail.com