Terms of service

Terms of Service

Effective Date: July 24, 2026

Welcome to Devi Nandini ("Company," "we," "our," or "us"). These Terms of Service govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to comply with these Terms.

If you do not agree with these Terms, please do not use our website.

1. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
  • You are legally capable of entering into a binding agreement.
  • The information you provide is accurate, complete, and up to date.

2. Products

Devi Nandini offers premium unstitched women's ethnic suit materials.

We make every effort to display product colours, embroidery, fabric, and designs as accurately as possible. However, slight variations in colour may occur due to photography lighting and different screen settings.

Since our products are handcrafted and embroidered, slight variations in design or finishing may naturally occur and should not be considered defects.

All products are subject to availability.

3. Pricing

  • All prices are displayed in Indian Rupees (INR).
  • Applicable taxes are included or excluded as indicated on the product page.
  • Shipping charges, if applicable, will be shown during checkout.
  • We reserve the right to change prices or discontinue products without prior notice.

4. Orders

After placing an order:

  • You will receive an order confirmation via Email, SMS, or WhatsApp.
  • Order acceptance is subject to payment verification, stock availability, and successful processing.
  • We reserve the right to refuse or cancel any order due to pricing errors, suspected fraudulent activity, duplicate orders, stock unavailability, or any other legitimate business reason.

5. Payments

We accept secure payments through trusted third-party payment gateways.

We do not store your:

  • Debit or Credit Card details
  • CVV
  • UPI PIN
  • Internet Banking credentials

All online transactions are protected using industry-standard security measures.

6. Shipping & Delivery

Estimated delivery timelines are provided for your convenience.

Delivery may occasionally be delayed due to:

  • Courier partner delays
  • Weather conditions
  • Public holidays
  • Natural disasters
  • Government restrictions
  • Other unforeseen circumstances

Customers are responsible for providing complete and accurate delivery information.

We are not responsible for delays or failed deliveries resulting from incorrect shipping details.

7. Return & Replacement

Returns, replacements, and refunds are governed by our Return & Replacement Policy.

Please read the policy carefully before placing your order.

As our products are premium unstitched dress materials, customers are requested to inspect the entire fabric before cutting or stitching.

Products that have been cut, stitched, altered, washed, used, or returned without original packaging will not be eligible for replacement.

8. Order Cancellation

Orders may only be cancelled before they are dispatched.

Once an order has been shipped, cancellation requests cannot be accepted.

Any approved cancellation will be processed according to our applicable policies.

9. Intellectual Property

All content on this website, including but not limited to:

  • Devi Nandini logo
  • Brand name
  • Product photographs
  • Product descriptions
  • Graphics
  • Videos
  • Website design
  • Text
  • Icons

is the exclusive property of Devi Nandini and is protected by applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used without our prior written permission.

10. User Responsibilities

By using our website, you agree not to:

  • Use the website for any unlawful purpose.
  • Attempt unauthorized access to our systems.
  • Upload viruses or malicious software.
  • Interfere with website functionality or security.
  • Provide false or misleading information.
  • Misuse our services or content.

Violation of these Terms may result in suspension or permanent restriction of access.

11. Limitation of Liability

To the fullest extent permitted by law, Devi Nandini shall not be liable for any indirect, incidental, consequential, or special damages arising from:

  • Use of or inability to use the website.
  • Product availability.
  • Delivery delays.
  • Technical interruptions.
  • Third-party payment or courier service failures.
  • Unauthorized access beyond our reasonable control.

Our maximum liability shall not exceed the amount paid by you for the relevant order.

12. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the content, security, or privacy practices of any third-party websites.

Your use of such websites is entirely at your own risk.

13. Account Security

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials.

Please notify us immediately if you suspect any unauthorized use of your account.

14. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

15. Force Majeure

We shall not be liable for any delay or failure to perform our obligations due to events beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Floods
  • Fires
  • Strikes
  • Pandemics
  • Government actions
  • Transportation disruptions
  • Internet or communication failures

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts in Surat, Gujarat.

17. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Any changes will be posted on this page along with the revised Effective Date.

Your continued use of the website after such changes constitutes acceptance of the updated Terms.

18. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Devi Nandini

Email: admin.devinandini@gmail.com

Business Hours:
Monday – Saturday | 10:00 AM – 7:00 PM (IST)

Thank you for choosing Devi Nandini. We appreciate your trust and look forward to bringing you premium ethnic fashion crafted with elegance and care.