Shipping policy

Shipping Policy

Effective Date: July 24, 2026

Thank you for shopping with Devi Nandini. We are committed to delivering your premium unstitched women's ethnic suits safely and on time. Please read this Shipping Policy carefully before placing your order.

1. Order Processing

  • All orders are processed within 1–2 business days after successful payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next business day.
  • During festive seasons, promotional sales, or periods of high order volume, order processing may take slightly longer.

2. Shipping Timeline

  • Estimated Delivery: 5–7 Business Days across most locations in India.

Delivery timelines are estimates and may vary depending on:

  • Delivery location
  • Courier partner availability
  • Weather conditions
  • Public holidays
  • Natural disasters
  • Government restrictions
  • Other unforeseen circumstances

While we strive to deliver your order within the estimated timeframe, delays beyond our control may occasionally occur.

3. Shipping Charges

  • Shipping charges (if applicable) will be displayed during checkout before payment.
  • Any free shipping offers or promotional shipping discounts will be clearly mentioned on our website.

4. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation via Email, SMS, or WhatsApp, along with your tracking details so you can monitor your shipment.

5. Shipping Address

Customers are responsible for providing:

  • Complete delivery address
  • Correct PIN code
  • Valid contact number

Devi Nandini is not responsible for delays, failed deliveries, or returned shipments caused by incorrect or incomplete shipping information provided by the customer.

6. Delivery Attempts

Our courier partners may attempt delivery multiple times.

If delivery cannot be completed due to:

  • Customer unavailability
  • Incorrect address
  • Refusal to accept the parcel

the shipment may be returned to us.

Additional shipping charges may apply for re-dispatching the order.

7. Delays Beyond Our Control

Although we work with reliable courier partners, delivery delays may occur due to circumstances beyond our control, including:

  • Severe weather conditions
  • Natural disasters
  • Public holidays
  • Government restrictions
  • Remote service locations
  • Courier operational issues
  • Transportation disruptions

Devi Nandini shall not be held liable for delays caused by such events.

8. Damaged or Incorrect Orders

If your parcel is received in a damaged condition, appears tampered with, or you receive the wrong product, please contact us within 24 hours of delivery.

To process your request, please provide:

  • Your Order ID
  • A continuous unboxing video showing the sealed package being opened
  • Clear photographs of the product (if requested)

Claims submitted without a valid unboxing video will not be eligible for replacement, as outlined in our Return & Replacement Policy.

9. International Shipping

Currently, Devi Nandini ships within India only.

If we begin offering international shipping in the future, this policy will be updated accordingly.

10. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Devi Nandini

Email: admin.devinandini@gmail.com

Customer Support Hours:
Monday – Saturday | 10:00 AM – 7:00 PM (IST)

We aim to respond to all customer inquiries within 24–48 business hours.